Support

How to Earn Rewards

Hello, my order is in Pre-shipment state since 9 days, how long will it take until it ships?

Order #663487

Thanks for checking it đź’Ş
 
Hello, my order is in Pre-shipment state since 9 days, how long will it take until it ships?

Order #663487

Thanks for checking it đź’Ş
Hello

Thank you for your request. I will connect with our logistic team and back to you!

Have a nice day!
 
1760962907498.png
 
I’ll be able to tell you only after your package has been shipped, because we have several delivery options, and at the moment I don’t know which one will be used until the order is placed.
 
I placed order #676495 on October 28, 2025, and made the transfer on the same day.

Why does my account still say “Awaiting bank payment”?

A transfer takes one day. If things go badly, two days.
 
Back
Top