Also, you guys should source syringes and stuff. Easy extra revenue and convenient for consumers. The issue is needle packs can be quite big which may cause more inspections and is less convenient. Lmk if you think this is a good idea.
We have considered adding syringes and needles to our product range for quite some time, but there are several significant limitations.
First, it increases the parcel size, which directly affects shipping costs.
Second, based on our past experience and internal data, packages containing syringes and needles are much more likely to be flagged and seized by customs.
Even in regions without strict customs control, some parcels are still randomly inspected. Tablets and vials can often be interpreted as supplements, cosmetics, oils, or vitamins. However, needles immediately raise suspicion and are more likely to be associated with restricted substances.
In theory, we could ship needles separately, but this also comes with drawbacks:
— not every customer is willing to pay for additional shipping
— it can create confusion, as orders would need to be split
— customer support would likely face a significant increase in inquiries about why items cannot be shipped together
For these reasons, at this stage, it doesn’t seem like the most practical solution from both a logistics and customer experience perspective.